Tuesday, 11 October 2016
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Samsung suspends all Galaxy Note 7 sales
Samsung said it is halting sales of the star-crossed Galaxy Note 7 smartphone after a spate of fires involving new devices that were supposed to be safe replacements for recalled models.
Separately, South Korean safety authorities
said they found a new product defect in the
Note 7 and urged consumers to stop using
them. The officials did not publicly identify
the defect.
In a statement issued late Monday, Samsung Electronics Inc. said consumers with original Note 7 devices or replacements they obtained after the recall should turn off the power and seek a refund or exchange them for different phones.
Officials from the U.S. Consumer Product
Safety Commission echoed that advice in their own statement, adding that they are
continuing to investigate at least five incidents of fire or overheating reported since a formal recall was announced Sept.15.
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